Order tracking

If you forget the order number or billing zip code, please check the Order confirmation email from Riccci.

If you were making the order with a registered account, you can also Log into your account, click "Account" and find your "Orders". You will see the current status of your order. If it says "Shipped", you can click the order number and find the Tracking number and tracking link. If it says "Awaiting fulfillment", we're still preparing your items, and will ship them as fast as we can. You will get a shipment email including the tracking number when it's shipped.

If you were ordering the pre order items, please get back to the page of the item and you will find the Expected Delivery Date.

Still need help? Please visit our Help Center.